As a member of the AUTOPRO network, we hereby pledge:
Supply our customer with a written estimate of repair costs.
Only perform repairs that the customer requests
Obtain authorization from our customer before performing any additional repairs that would entail costs beyond the original estimate
Never replace are part that is not defective
Give our customer helpful advice on how to improve the performance of his or her vehicle
Invoice our customer in accordance with the true costs of labour and parts
Explain to our customer the invoice and warranty related to the work performed and parts replaced
Dispose safely all materials that may be harmful to the environment
Be courteous and attentive to all of our customers